Conestoga Mall – General Information

Conestoga Mall is a very pleasant, user-oriented experience. The mall recently underwent massive renovations and has wide-open hallways, hip stores and lots of natural light to guide your way and keep you smiling. There is a great food court and water fountain features to make the visit all the more pleasant.


It is conveniently located close to the highway, and has lots of parking. It is also a bus terminal for many main bus lines.

It’s easy to spend a day here and accomplish a few errands while having fun. You can do a bit of shopping, grab lunch, get your hair and nails done, pick up some tea to make at home, and grab groceries on your way out. You can even enjoy a movie if you’ve got the time.

It’s a nice, air-conditioned place to while the time away in the summer, and is festive and pleasant for gift shopping around Christmastime. There are numerous seating areas in the hallways for resting or waiting for someone.

The mall is noted for its clean and bright facilities. This is an exceptionally well-kept mall: always clean, and full of helpful employees. It is rarely crowded, as the wide hallways provide lots of space for people to move around freely. This is important for those of us with mobility issues, or with kids and strollers.

Address and Hours

The Conestoga Mall is located at 550 King Street North in Waterloo, Ontario, Canada. You can reach their phone directory at 519-886-5500, or email with questions at

Waterloo is a growing city but still has its roots in the small towns surrounding it. This small town feel is reflected in the mall’s hours: like many of the stores in the area and especially Uptown Waterloo, the mall’s hours are just that the employees can make it home at a reasonable hour, in particular on the weekends. With knowledge of the hours, you can plan your day around it.

Regular hours for Conestoga Mall are as follows:

  • Monday 9:30am – 9:00pm
  • Tuesday 9:30am – 9:00pm
  • Wednesday 9:30am – 9:00pm
  • Thursday 9:30am – 9:00pm
  • Friday 9:30am – 9:00pm
  • Saturday 9:30am – 6:00pm *food court open until 7pm on Saturdays
  • Sunday 11:00 – 5:00pm

Holiday hours:

  • Civic Holiday (first Monday in August) 9:30am – 5:00pm
  • Labour Day (first Monday in September) CLOSED
  • Thanksgiving Day (first Monday in October) CLOSED
  • Remembrance Day (November 11th) 9:30am-6:00pm
  • Black Friday (last Friday in November) 8:00am – 9:00pm
  • Christmas Eve (December 24th) 9:30am – 5:00pm
  • Christmas Day (December 25th) CLOSED

Conveniently, the mall is located in the north end of Waterloo where you will find many big box stores, like HomeSense, Home Depot, and Best Buy. It is also very close to several hotels including Waterloo Inn Conference and Holiday Inn Express.



Many people from the Waterloo Region find employment at Conestoga Mall. With a directory of 130 stores and 14 food court options, plus kiosks, you can find a position in anything from being a sandwich artist at Subway to being a keyholder at a jewellery store. To keep up to date on the job openings, you can find a list of them here:



Galaxy Cinemas is located within the mall, and its hours follow the same as the mall. The entrance is not connected to the mall. It is located beside Hudson’s Bay and near Zehr’s. There is always plenty of parking at the cinema and it shares the parking lot with the mall. It does not open into the mall, since movie screenings begin as late as 10:00pm. The cinema has 10 movie screens, as well as one DBOX screen, 1 UltraAVX screen, 6 3D screens, two party rooms and an ATM. Galaxy Cinemas make the effort to create an out-of-this-world experience with starry prints and other spacey themes. Within the cinema you will find Yoyo’s Yogurt Café, Starbucks, Mini Melts ice cream, and Outtakes, a bistro with fare such as hot dogs, sandwiches, nachos, pretzels, wraps and of course poutine, a popular Canadian meal of French fries topped with gravy and cheese curds.

Galaxy Cinemas plays a variety of box office hits for all ages.


Waterloo Region is growing quickly, and to make transportation easier, the city has implemented a Light Rail Transit system for more efficiency. This mall will be one of the major stops (in fact, the LRT will run from Conestoga Mall to Fairview).


The mall is located right off Highway 85 North, right on King Street, with many entrances. It is very accessible by car and is also a bus terminal, and is accessible by Grand River Transit bus routes 6 Bridge, 7 to Downtown/Fairview Park Mall, 9 Lakeshore, 12 Fairview Park Mall, 14 Waterloo Industrial, 21 Elmira (to the towns of St. Jacobs and Elmira), 31 Columbia, 200, 201, and 202.


There are over 130 stores, restaurants and services in Conestoga Mall, with a wide variety of shops for folks of all ages, genders, price points and interests. We have broken down its fantastic directory into categories for you:

Women’s & Men’s Clothing

  • American Eagle Outfitters
  • Bench
  • Bluenotes
  • Boathouse
  • Gap
  • H&M
  • Hudson’s Bay
  • Jean Machine
  • Journey’s
  • Le Chateau
  • Old Navy
  • Roots
  • RW & Co.

Women’s Clothing

  • Aerie
  • Anna Bella
  • Bikini Village
  • Cleo
  • Dynamite
  • La Senza
  • La Vie en Rose
  • Pink
  • Ricki’s
  • Sirens

Men’s Clothing

  • Stars

Jewellery & Accessories


There is a nice variety of jewellery and accessory shops in this mall, ranging from student-appropriate prices all the way to high-end jewellery and sunglasses. There is a Lids, which is a shop entirely dedicated to hats. You will also find several shoe stores in this mall.

  • Aldo
  • Ardene
  • Big 3
  • Charm
  • Conestoga Eye Care
  • Hudson’s Bay
  • Icing
  • Lens Crafters
  • Lids
  • Mappins
  • Pandora
  • People’s
  • Raffi
  • Spareparts
  • Sunglass Hut
  • Things Engraved
  • Vivah

Conveniently, there is a Shopper’s Drug Mart in the mall, so you can fill prescriptions and pick up other medicines and daily necessities.

Food Court


There is a large, spacious food court with lots of windows letting in natural light while you enjoy a break from shopping. There are options for a quick coffee and bagel, or a more filling stir fry, or sushi. In addition to the food court, there are several kiosks around the mall where you can stop for a dessert or popcorn, for example. You can even get groceries at the supermarket, which is attached to the mall, or visit one of the health food stores. Here’s a compilation of all of the food options in the entire mall:

  • A&W
  • Kernels
  • Taco Bell/KFC
  • Laura Secord
  • Mac’s Sushi
  • New York Fries
  • Rocky Mountain Chocolate Factory
  • Spring Rolls
  • Subway
  • Teavana
  • Timothy’s
  • Villa Madina
  • Yogen Früz
  • Zehrs

Near the food court are the washrooms, noted for being green and providing fresh cloth hand towels. There is also a family washroom with designated nursing area, and a place for older toddlers to hang around. Often folks feel tired or drained after their mall shopping experience, but it is unlikely you’ll have that feeling after leaving here. It is lively but somehow peaceful simultaneously.

Zehr’s Food Markets is a supermarket grocery store with a seasonal garden centre. It’s very easy to stop here on your way out of the mall to grab some ingredients and do the cooking at home.

Rides/Fun for Kids


Unique to Conestoga Mall, there are Animal Friends Riding Buddies. Just steps from the food court, located in front of Coles, you can rent these plush electronic animals for children to ride through the mall. You can even rent them for private parties and events.


You’ll find everything from barbers to tailors at this mall. There are several hair salons including Raymond’s Hair & Day Spa, Studio C, Nails for You, and Tonic Salon & Spa. That’s just a few of them! In addition, there are several body care shops including Bath & Body Works, Saje Natural Wellness, and The Body Shop.

There is an Apple store in this mall, but the whole mall offers free WiFi, so you can roam and research while you shop. You’ll find several service provider kiosks, as well, making it easy to discuss phone plans or shop new phones.

Behind the food court is a museum with rotating exhibits.


The mall is fully accessible to those with wheelchairs, walkers, strollers, or other mobility issues. Accessibility features include complimentary motorized scooter rentals, complimentary wheelchair and walker rentals, automatic doors at all entrances, TTY-equipped payphones, and 64 designed parking spots near the entrances.


While the retailers sell entirely brand new products, the mall has implemented several ways to make its presence more sustainable, with:
– compost/green bin program for retailers and food court

  • recycling program for retailers and customers
  • hydration station
  • energy management system for lighting and temperature control
  • white roof on 50% of the building
  • storm water retention pond

The mall also has 20+ bicycle racks that can hold up to 100 bicycles, 1 electric vehicle charging station, 10 bay transit terminal, and 9 motorcycle/moped parking spots.


This mall cares for its citizens and patrons, by graciously lending it space to charitable causes, hosting over 45 groups annually and raising nearly $200 000 for them. They host a Mall Walker program, which is a program designed to help people walk mapped distances. It is run through the Wing 404 Rotary Adult Centre and opens to these folks at 7:00 or 8:00am. They host many events year-round, including Family Literacy Day, Canstruction (Food Bank), Random Act of Kindness Day, Books for Kids and Santa Photo Donation Program.

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